Delivery

All of our products are on an 'express service' as standard and are delivered direct to your requested delivery address by a third-party courier service

The production and delivery times will vary depending on each individual product, this information is listed clearly under each product on the website

NO UPFRONT PAYMENT, we do not request your payment information at Checkout.  Once you've placed your order, our expert team will begin processing this for you and arrange for your PDF proof.  No payment is required, until you have seen and approved your PDF proof.

Within 24-48 hours you will receive a PDF proof for your approval along with a confirmed delivery date

We request that the proof is approved and payment is made within 3 hours of receipt to ensure we can still meet the confirmed delivery date. Failure to approve within this time, may result in a delay in production which could lead to a later delivery date - We will inform you straight away should be be the case

All lead times listed on the website are 'working days' from 'PDF proof approval'

To ensure we can process your order through production quickly and efficiently – Production will action the order to go to print as soon as we receive your approval

Once we have received your approval no further amendments can be made to your order.  Should there be an error that you have noticed after approving the proof, please notify us immediately and we will do our absolute best to see if there is anything we can do to rectify this if the order has not already entered into the production stage

During quieter periods, we can sometimes deliver in less than the stated lead times on the website.  Should you require an item within shorter time frame, please call one of our advisors on 020 3865 6917 we can liaise with production on your behalf, to see if we can meet your required delivery date

By placing an order with us you agree to our Terms & Conditions, which can be read in full here www.promotionalexpress.co.uk/t-cs